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Privacy Policy

How we protect and use your personal information

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Last Updated: August 8, 2025

Pentaglir ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pentaglir.com or use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name and contact information (email, phone number, address)
  • Course enrollment and payment information
  • Professional background and experience level
  • Learning goals and objectives
  • Feedback and evaluation responses

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and geographic location
  • Browser type and version
  • Device information
  • Page views and navigation patterns
  • Referral sources

2. How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery

  • Process course enrollments and payments
  • Deliver training programs and materials
  • Provide customer support and communication
  • Track progress and provide feedback

Business Operations

  • Improve our courses and services
  • Conduct research and analysis
  • Send administrative information
  • Comply with legal obligations

Marketing Communications

  • Send newsletters and course updates (with your consent)
  • Provide information about new programs
  • Send promotional offers and discounts

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

  • Payment processing
  • Email marketing services
  • Website hosting and analytics
  • Customer support tools

Legal Requirements

We may disclose information when required by law or to:

  • Comply with legal processes
  • Protect our rights and property
  • Ensure safety of users and the public
  • Prevent fraud or abuse

4. Cookies and Tracking Technologies

Types of Cookies We Use

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand website usage
  • Marketing Cookies: Used for targeted advertising (with consent)

Cookie Management

You can control cookie preferences through our cookie banner when you first visit our site. You can also:

  • Modify browser settings to block or delete cookies
  • Use our cookie preference center to adjust settings
  • Opt out of analytics tracking

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

Technical Safeguards

  • SSL encryption for data transmission
  • Secure servers and databases
  • Regular security updates and patches
  • Access controls and authentication

Organizational Measures

  • Staff training on data protection
  • Limited access to personal information
  • Regular security assessments
  • Incident response procedures

Note: While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Portability

  • Request access to your personal information
  • Receive a copy of your data in a portable format

Correction and Deletion

  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to processing of your information

Marketing Communications

  • Unsubscribe from email newsletters
  • Opt out of promotional communications
  • Update communication preferences

To exercise these rights, please contact us at [email protected].

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will:

  • Post the updated policy on our website
  • Update the "Last Updated" date
  • Notify users of significant changes via email
  • Provide notice on our website for major changes

Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

8. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]

Phone: +61 260376132

Mail:
Pentaglir - Privacy Officer
3C Brekke Glen Huelshire
ACT 2984, Australia

We will respond to your inquiry within 30 days of receipt.

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Contact Info

3C Brekke Glen Huelshire
ACT 2984, Australia

+61 260376132

[email protected]

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